Information Collection and Use

If you wish to apply for a loan, get pre-approved, or obtain mortgage information from us, we will collect certain personal information. Initially, we collect your name and email address to allow for registration. Once registered and during the loan application process, we may request additional personal information such as your address, social security number, date of birth, marital status, number of dependents, property location, employment information (including positions and earnings), financial assets and bank account types, housing expenses, current income, and certain declarations.

Upon submission of your application, a loan officer will contact you to complete the process.

We may also collect the following personal information from you regarding your contacts or friends:

• First and last name
• Email address
• Mailing address
• Phone number

This information is used to contact you about services in which you have expressed interest, determine your loan eligibility, and provide access to your loan status, including pending and recent loans, and payoff details.

You may receive service-related announcements when necessary, such as notices of temporary maintenance affecting your service.

Based on the personal information you provide, we will send a welcome email to verify your email address and password. We also communicate with you to respond to inquiries, deliver services, and manage your account.

To deliver certain services, such as processing loan applications, we may supplement the information you provide with data from third parties. For example, we may use your name and social security number to obtain a credit report to determine your creditworthiness. Once used, this information is securely destroyed.

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Information Related to Data Collected for Clients

We may collect information on behalf of third-party clients and do not have a direct relationship with the individuals whose data we process on their behalf.

If you are a customer of one of our clients and no longer wish to be contacted, please reach out directly to the client you have engaged with. If you are a client and would like to update your account or request data removal, please contact your representative or system administrator.

We may transfer personal information to companies that assist in providing our services. These transfers are covered by our privacy policy and any relevant agreements with clients.

If an individual wishes to access, correct, amend, or delete inaccurate data, or withdraw consent for further contact, they should contact the client (data controller) directly. Upon client request, we will respond to data removal or access requests within 30 days.

We retain personal information on behalf of our clients for as long as necessary to provide services and fulfill legal or contractual obligations.

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Information Sharing and Disclosure

We do not sell your personal information. We will only share personal information with third parties in the ways described in this policy. These companies are authorized to use your personal information only as required to provide services.

In certain circumstances, we may be required to disclose personal information in response to lawful requests by public authorities, such as to meet national security or law enforcement requirements.

We may share information with companies that assist in operating our business, such as document processors, email services, or customer support providers. These companies may only use your information as necessary to support those services.

We may also disclose information:

• As required by law, such as compliance with a subpoena or legal process
• When necessary to protect our rights, your safety, or the safety of others
• In connection with an investigation of fraud
• Upon a government request
• As part of a merger, acquisition, or asset sale. If this occurs, you will be notified via email and/or a notice on our site regarding the new entity’s privacy practices.

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Log Files

We gather certain information automatically and store it in log files. This may include IP addresses, browser type, ISP, referring/exit pages, operating system, date/time stamp, and clickstream data. This non-personal information is used to analyze trends, administer the site, track usage, and compile aggregate demographic data.

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Cookies and Other Tracking Technologies

We and our partners use cookies and similar technologies to analyze trends, administer the website, track user movement, and collect demographic data. This data may be collected individually or in aggregate.

Third-party services may display ads or manage advertising campaigns on our behalf using these technologies to tailor content based on browsing behavior.

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Local Storage (HTML5)

We use local storage technologies like HTML5 to retain preferences (e.g., audio settings or viewed content) to enhance your visit. Third-party partners may also use local storage for the same purposes.

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Links to Other Sites

This website contains links to third-party sites. We are not responsible for the privacy practices of those websites. We recommend reviewing the privacy policies of any site you visit that collects personal information.

This privacy policy applies only to information collected by our website.

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Service Providers

While we do not share your personal information with specific hosting companies, certain third parties manage and maintain our infrastructure. They do not use your personal data for any purpose other than service management.

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Social Media Features

Our site includes social media features (e.g., Facebook button) and widgets (e.g., interactive features). These may collect information like your IP address and the page you are visiting and may use cookies. These features are governed by the privacy policy of the third-party provider.

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Testimonials

With your consent, we may post your testimonial and name on our website. If you wish to update or remove your testimonial, contact us at our listed email address.

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Access to Personal Information

Upon request, we will confirm whether we hold any of your personal information. To request this, or to update, correct, or delete your information, you may log into your account or contact us. We will respond within 30 days.

We retain personal data while your account remains active or as needed to deliver services. You may request account deactivation or stop the use of your data by contacting us. We may retain your information to comply with legal requirements, resolve disputes, or enforce agreements.

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Security

We take reasonable precautions to protect your personal information using accepted industry practices, both during transmission and storage. However, no method of internet transmission or storage is 100% secure.

Sensitive information, such as your social security number or login credentials, is encrypted during transmission using secure socket layer technology (SSL). For any questions regarding security, please contact us.

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Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices. If we make material changes, we will notify you via email or a notice on our website prior to the changes taking effect. We encourage you to review this policy periodically.

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